Shipping and returns
How do I order from Q-Line?
1. Choose your product (s)
Place your chosen product in the shopping cart by means of the big orange button. You can then continue shopping or complete your order.
2. Enter your details
If you are ready to order you can fill in your details, the items with an asterisk are required.
If you have a company and a VAT number, you can enter it, after checking the VAT number you can continue.
3. Order overview
In the order overview you can see all the details of your order including the shipping costs. If you have a valid VAT number, the VAT will lapse (provided you are not from the Netherlands). If you order from a country for which we cannot calculate shipping costs, the order will still be completed, but you will not proceed to payment, but the order will be sent to the head office. You will then receive an offer of the ordered products including a transport price to the desired destination.
Choose 1 of the payment methods. Payment must also be done.
HOW DOES THE SHIPPING WORK AT Q-LINE?
Countries for standard shipping
BEL, DNK, DEU, FIN, FRA, GBR, IRL, ITA, LUX, AUT, POL, PRT, ESP, CZE, SWE, NOR, CHE, NLD
For all other countries, please contact us.
Change or cancel
It is possible that you change your mind or want to add something to an existing order, also applies here, please contact us as soon as possible.
Read in our conditions how you can return a product.
Frequently asked questions about your horse's health and about our products.
How do you use the Warm-Up blanket?
Like laying a saddlepad or blanket on the back of your horse. Attach the chest strap and belly flap, as with a blanket. Plug the connection cable into the control unit and the massage starts. ...
What does the Warm-Up massage blanket do?
Through the massage, vibration and relaxation, the use of the back muscles stimulates blood circulation without any compulsion. This leads to the necessary supply of oxygen and the removal of waste pr...